Home | deutsch  | Legals | Data Protection | Sitemap | KIT

Events

All | Month | Week | Day |



Colloquium Information Systems and Marketing Man Versus Machine: Resisting Automation in Identity-Based Consumer Behavior
Jan. 31, 2019, 14:00 - 15:00
Gebäude 20.21 (SCC), Room 115
 

Euginia Leung

Rotterdam School of Management, Erasmus University

 

Automation is transforming many consumption domains, including everyday activities like cooking or driving, and recreational activities like fishing or cycling. Yet, little research in marketing has examined consumer preferences for automated products. Automation often provides obvious consumption benefits, but six studies spanning a variety of product categories show that automation may not be desirable when identity motives are important drivers of consumption. Using both correlational and experimental designs, the findings demonstrate that individuals who strongly identify with a particular social category resist automated features when these features hinder the attribution of identity-relevant consumption

outcomes to oneself. These findings have substantial theoretical implications for research on identity and on technology, as well as managerial implications for targeting, product innovation, and communication.

 

Andreas Geyer-Schulz, Martin Klarmann, Alexander Maedche, Christof Weinhardt

 
Speaker
Euginia Leung

Rotterdam School of Management, Erasmus University


Service-Menu
Propose your own event